music) were the only files I kept on my storage HDD from Win7. This entire build was used with Win7 for years and I wiped my SSD to install Win10. Sorry to say, since it will be harder to diagnose, I built my computer with parts I purchased online. Please get back to us with the results so that we can fix your issue at the earliest. Note: After troubleshooting, refer to this section 'How to reset the computer to start normally after clean boot troubleshooting' You need to follow the steps from the article mentioned below to perform Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. If the issue still persists, please opt for method 2 Method 1: Please refer the suggestion provided in this article Please follow the below method(s) to troubleshoot your issue: We understand your concern and will certainly assist you to fix it.įor better understanding of the problem, may we know what is theīy analyzing your description, we have deduced that your computer mainly freezes. Thank you for posting in Microsoft Community. It's happened 4 times while just typing this post! I can't restore from a back-up since it's been present since day 1, so I'd like to avoidĮven just a guideline of how to continue troubleshooting this problem would be greatly appreciated.

This has been happening since the day I installed Windows 10 (fresh install with an ISO disc) and I've just been holding out for an update or forum post to enlighten me. When the 'computer stroke' ends, it's as if nothing happened at all, without any reported errors and all apps resume their processes. I play many intensive games like Heroes of the Storm, WoW, and Skyrim but none of them even stutter although my music app freezes in the background. I can switch to and from most windows and the taskbar/desktop functionality are unhindered.Īny of my games are completely unhindered as well. Youtube) it also ceases entire function and interaction.ĭuring this time, my mouse and keyboard are un-affected except for interacting with the hanging apps. When it resumes function, the current track continues where it left off.

If I switch to the app's window it's blank-white. This can happen 15 times a day or only once averaging 4 times in a 6 hr period and 20 secondsĪny music app (Music Bee, iTunes) currently running completely freezes, pausing playback and interupting any interaction. Occasionally (it appears to be random), certain functions of my computer will cease for anywhere from 4 seconds to 45 seconds with no apparent lingering effects. This is going to be slightly vague as I don't know how to begin troubleshooting the problem and it occurs without warning.

Paintbrush app any reported malware